Vitality Health Matrix LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of individuals who interact with our website, digital programs, services, and platforms.

We Scale Creators LLC acts as a marketing and operational partner supporting certain aspects of the Company’s programs and services. References to the “Company” within this Privacy Policy include We Scale Creators LLC where applicable to operational, marketing, or technical functions.

This Privacy Policy explains how we collect, use, store, and protect information when individuals access or use the Company’s programs, digital products, or services, including but not limited to The Empowered Weight Loss System, The Hormone Reset System, The 10-Day Hormone Detox Kit, The Metabolizer Type Masterclass, and any associated resources delivered through the Vitality Health Matrix Member Portal (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.

The Company may collect certain personal information when individuals interact with the Services.

Information that may be collected includes:

• name

• email address

• phone number

• billing and payment information

• purchase history

• communications submitted to customer support

• technical data related to website usage

Personal information may be collected when users:

• purchase a digital product

• register for access to the member portal

• contact customer support

• subscribe to marketing communications

• interact with Company websites or marketing materials

Payments for the Services are processed through third-party payment processors.

The Company does not store full payment card information. Payment information is handled securely by the applicable payment processor in accordance with their privacy and security policies.

Users should review the privacy policies of third-party payment processors used during checkout.

By purchasing a product, submitting contact information, or interacting with the Company’s marketing materials, you consent to receive communications from the Company via:

• email

• SMS or text message

• automated marketing messages where permitted by law

These communications may include:

• program updates

• educational content

• promotional offers

• announcements regarding new services

Users may opt out of marketing communications at any time by using the unsubscribe link contained in email communications or by following instructions provided in SMS messages.

Operational communications related to purchases or account access may still be sent as necessary.

Participants who purchase digital products may receive access to the Vitality Health Matrix Member Portal.

Information collected through the portal may include:

• account login information

• program progress data

• user interaction with educational materials

• communications submitted through the platform

This information is used solely to deliver the Services, maintain portal functionality, and improve the user experience.

The low-ticket digital products offered through the Company’s online funnel are educational programs and do not require the submission of personal medical records or protected health information.

The purchase or use of these digital products does not create a provider-patient relationship and does not constitute participation in a medical program.

If individuals later choose to participate in a separate clinical program offered by Vitality Health Matrix involving laboratory testing, prescriptions, or clinical consultations, those services may involve additional privacy policies and medical intake procedures.

Such clinical services may be subject to applicable healthcare privacy regulations.

The Company may use cookies, pixels, analytics tools, or similar technologies to collect certain information related to website usage.

These technologies may collect information including:

• browser type

• device type

• IP address

• pages visited

• time spent on pages

• referral sources

This information is used to improve website performance, understand user behavior, and optimize marketing efforts.

Third-party services such as analytics providers and advertising platforms may also use cookies or tracking technologies.

The Company does not sell personal information.

However, personal information may be shared with trusted third parties when necessary to operate the Services, including:

• payment processors

• email marketing platforms

• website hosting providers

• customer support systems

• analytics providers

• marketing and advertising platforms

These service providers are permitted to use personal information only for purposes related to delivering services on behalf of the Company.

Information may also be disclosed when required by law or legal process.

The Company implements commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no system for transmitting or storing electronic data can be guaranteed to be completely secure.

By using the Services, users acknowledge that they provide personal information at their own risk.

The Company may retain personal information for as long as necessary to:

• provide the Services

• maintain business records

• comply with legal obligations

• resolve disputes

• enforce contractual agreements

Information may be retained even after a user’s participation in the Services ends where reasonably necessary for these purposes.

The Services are intended for individuals who are at least eighteen (18) years of age.

The Company does not knowingly collect personal information from individuals under the age of eighteen.

If the Company becomes aware that personal information from a minor has been collected without appropriate consent, the Company will take steps to remove such information.

The Company reserves the right to update or modify this Privacy Policy at any time.

Updated versions of the Privacy Policy will become effective upon posting on the Company’s website or within the member portal.

Continued use of the Services after such updates constitutes acceptance of the revised Privacy Policy.

Vitality Health Matrix LLC

Business Address:

502 W 7TH ST STE 100

ERIE, PA 16502

Support Email:

support@vitalityhealthmatrix.com